205 W N Blvd, Leesburg, FL 34748
(352) 460-1155
Tap phone number to dial
Mon-Fri 9am-5pm

How does remote IT support work?

These days it's good to be somewhat savvy with technology. How does remote IT support work?  Though in some cases, it takes more than turning it off and on again to fix an issue with your computer system. If you've ever worked for any large company, you've probably had to deal with IT before. But what happens when it's a small company, or maybe your own business, and you run into a snag in your tech? Here is where remote IT support comes in.

What exactly is remote IT support and how does it work?

Remote IT Support is a separate company that can handle any tech issues you come across by accessing and fixing your equipment from a distance. This means not having to shut down your machine, risk losing data, and taking it to the nearest computer repair shop.

The process for requesting the use of a remote IT support company is quite easy. Typically a website is sent to the business seeking IT support requesting permission to access the equipment remotely. Once permission is granted, the only thing you will be asked to download additionally would be a specific type of software to allow the IT support company to fully commit theirs purposefully. Any programs downloaded will always be safe and free of any malware or viruses. If your computer indicates a potential virus, this could be a sign of a non-trustworthy IT company, and you should not go through with the download.

During the process of remote support, you will be able to see everything the tech is doing so long as you're in front of the screen at the time. This can help you gain a better understanding of how to stop the issue from returning.

If you need remote IT support Computer Corner is ready to help, contact us today! 

 

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What Others Say About Computer Corner

Straightforward answers, quick service, and a friendly smile! Simply... 5-Star, A-Plus customer service.

Jan Owens
January 31, 2019

These guys are the best. They are very knowledgeable and reasonably priced!

Monica Cockerham Kilburn
January 28, 2019

These guys are the best thing since sliced bread! They know their stuff and are reasonably priced!

Monica Kilburn
January 28, 2019

I had a hard drive go down on a piece of video equipment. Michael and Computer Corner had me up and running in just a few days (parts had to be ordered). Thank you Computer Corner!

Bryan Rudolph
January 18, 2019

My son owns a computer businness in NC so when we needed someone local, we got a recommendation for Computer Corner from a friend. I am more than pleased. I will recommend them in a heartbeat. They communicated the status of my computer to me by text and the work was done very fast and the turnaround would probably have been faster if it hadn't been Thanksgiving week.

Casey Todd
November 28, 2018

Best experience I've had with laptop repairs in Florida. Answered my many questions quickly, informed me of all of my options, and made sure I took home a well tuned machine. All repairs are costly no matter where you go, but at least you get what you pay for with the helpful staff here. As I type this, I'm planning another trip to see them.

Miss Hex
November 21, 2018

5 STARS Great service at reasonable prices. I will continue to be a customer.

Nancy Nzg Gates
October 18, 2018

They took care of my computer promptly! Removed all of the viruses that were on my system and upgrade it to make it run like the day I bought it. I would highly recommend Computer Corner!

Shelbie Dasilva
October 17, 2018

Lost audio on laptop after windows update. Pleased with service to restore and pricing. Very knowledgeable and personable in explaining to a Sr citizen.

Becky Johnson Howerton
October 15, 2018

Outstanding service. They recovered my computer when it had been hacked and wouldn't reboot. I lost nothing and they cleaned the mess from the hackers. Could ask for better service, and they are very reasonable. I'll go back to them again if I ever have any problems.

Eileen Upton
October 12, 2018